UKVCAS Super Priority Service

[wildfireandhorses]

Below is my journey following application for ilr using the super priority service.

Application Type: SET(O) based on 10 year long residency
04/02/2019; Online application submitted
18/02/2019: Biometrics appointment
19/02/2019: Contacted HO and was told to wait 5 working days to get a decision
26/02/2019: Contacted HO and was told my case has been escalated with the case worker
28/02/2019: Email received from HO stating a letter has been sent in the post
05/03/2019: Letter (backdated to 18/02/2019) of refusal received from HO alleging a break in my lawful residency 7 years ago following an appeal after visa refusal. They offered to give me a 30 months visa instead asking I pay £1000 NHS surcharge by 08/03/2019 or I'd lose out on my application fee. I suspect the backdating was done to get around refunding the priority fee.
15/03/2019: Pre Action Protocol letter sent to HO by my lawyer disputing the alleged break in lawful residency with proof of appeal process followed 7 years ago covered under section 3c of the immigration Act 1971 which accompanied my initial application. My lawyer requested the HO refund the super priority fee and respond to the letter within 2 weeks of receipt.
27/03/2019: HO responds to Pre Action Protocol letter standing by their decision to refuse ilr. They agree to refund the super priority fee. My lawyer advises me that taking the HO to court will likely result in a resolve in my favour but there is no certainty as to when this might be resolved and the costs associated with it are quite high. He advises me to reapply as a spouse of a British citizen.


Application Type: SET(M) based on 5 years spousal visa married to a British citizen
09/05/2019: Online application submitted
We are both self employed as I have a business which me and my husband work for. All self employment documentation as requested by the HO was provided.
06/06/2019: Biometrics appointment (this was the earliest available date)
07/06/2019: Contacted HO and was told to wait 5 working days to get a decision
13/06/2019: Contacted HO (10:45 am) and was told my case has been escalated with the case worker. My lawyer also contacted the HO and received an email at 11:30 am stating they needed more time to decide my case as it raises "exceptionally complex issues". My lawyer chases up asking how much time they need to decide and if they require additional documentation. Three hours later, around 2:25pm, I receive an email from the HO with my lawyer copied in saying they're pleased to let me know my ilr has been granted. They provided the postal tracking number for my biometric card and apologised for not deciding within 24 hours stating they will refund the £800 super priority fee.

Basically, yesterday was a rollercoaster.

All the best to everyone else waiting.

[persik]

What visas have you held exactly and the dates of each?

Do meet the financial, English and liuk equirements for set m ilr?

I was on a spouse visa for 5 years and applied the day before it expired so I meet the 60 months requirement. I met the financial requirements (both me and my husband earn above the set limit) and I have an English degree.

Did you submit the Life in the UK test certificate??

Not sure why you won't post the full UK immigration history as has been requested

Did you switch to a spouse visa within the UK or from abroad?

What date was your spouse visa granted if you applied in the UK?

If you applied from abroad, what date did you enter the UK on your spouse visa??
[/quote]

I already said that I applied from the UK after being married to a Brit for 5 years and being on a spouse visa for 60 months, not sure why exact dates are needed, as I just wanted to find out what was the outcome for people who received a similar response email as I did, as they have not stated it on the forum.
I obviously included Life in the UK test - I used professional immigration lawyers for my application and they checked all the documents.

[CR001]

I already said that I applied from the UK after being married to a Brit for 5 years and being on a spouse visa for 60 months, not sure why exact dates are needed, as I just wanted to find out what was the outcome for people who received a similar response email as I did, as they have not stated it on the forum.
I obviously included Life in the UK test - I used professional immigration lawyers for my application and they checked all the documents.

You have chosen to post very limited information on a public immigration forum where we are all strangers. Asking the questions that have been asked are to established your history and if their might be any issues, so that we can offer any constructive advice. Specifically, dates are really important when asking strangers for any guidance.

The email you have received has been received by many, and often means ILR is refused and Limited Leave to Remain offered for a further 30 months and you would be asked to pay £1000 IHS, due to failing to meet even one requirement of the Appendix FM immigration rules, if you have applied on SET(M) having held a spouse of British citizen visa.

How have you met the financial requirement : salaried employment, self employment etc???

What evidence for financial requirement did you submit?

Note also that using a lawyer does not guarantee anything nor does it mean they necessarily know all the rules. Many have been refused visa/ILR applications using 'professionals' who got it horribly wrong and even using the wrong form like form Set M if the person held a PBS Dependent visa for 5 years for example.

Another recent ILR refusal was due to a member applying on Set M after 5 years on an EEA family member Residence Card due to applying on the wrong form and not qualifying for ILR on Set M under Appendix FM.

Perhaps now you might understand why we ask for clarity and history to assist members who post vague information.

[manitops]

please how did you contact the home office.

The call centre is not helpful and all they tell me is it has been escalated wait for 5 days, after 5 days I called again and it is the same thing

please can you tell me the contact information you used

Below is my journey following application for ilr using the super priority service.

Application Type: SET(O) based on 10 year long residency
04/02/2019; Online application submitted
18/02/2019: Biometrics appointment
19/02/2019: Contacted HO and was told to wait 5 working days to get a decision
26/02/2019: Contacted HO and was told my case has been escalated with the case worker
28/02/2019: Email received from HO stating a letter has been sent in the post
05/03/2019: Letter (backdated to 18/02/2019) of refusal received from HO alleging a break in my lawful residency 7 years ago following an appeal after visa refusal. They offered to give me a 30 months visa instead asking I pay £1000 NHS surcharge by 08/03/2019 or I'd lose out on my application fee. I suspect the backdating was done to get around refunding the priority fee.
15/03/2019: Pre Action Protocol letter sent to HO by my lawyer disputing the alleged break in lawful residency with proof of appeal process followed 7 years ago covered under section 3c of the immigration Act 1971 which accompanied my initial application. My lawyer requested the HO refund the super priority fee and respond to the letter within 2 weeks of receipt.
27/03/2019: HO responds to Pre Action Protocol letter standing by their decision to refuse ilr. They agree to refund the super priority fee. My lawyer advises me that taking the HO to court will likely result in a resolve in my favour but there is no certainty as to when this might be resolved and the costs associated with it are quite high. He advises me to reapply as a spouse of a British citizen.


Application Type: SET(M) based on 5 years spousal visa married to a British citizen
09/05/2019: Online application submitted
We are both self employed as I have a business which me and my husband work for. All self employment documentation as requested by the HO was provided.
06/06/2019: Biometrics appointment (this was the earliest available date)
07/06/2019: Contacted HO and was told to wait 5 working days to get a decision
13/06/2019: Contacted HO (10:45 am) and was told my case has been escalated with the case worker. My lawyer also contacted the HO and received an email at 11:30 am stating they needed more time to decide my case as it raises "exceptionally complex issues". My lawyer chases up asking how much time they need to decide and if they require additional documentation. Three hours later, around 2:25pm, I receive an email from the HO with my lawyer copied in saying they're pleased to let me know my ilr has been granted. They provided the postal tracking number for my biometric card and apologised for not deciding within 24 hours stating they will refund the £800 super priority fee.

Basically, yesterday was a rollercoaster.

All the best to everyone else waiting.

[Dokidoki]

Hi all, just received this email this morning. Wht does it mean? Is there any chance to know whther my application successful from this email?

The processed visa application for GWF reference number -  GWFXXX  was received at the UK Visa Application Centre on 6/17/2019 .
If a courier service was purchased from VFS Global, your processed application will be delivered to the chosen address.

If not, your documents can be collected during the designated passport collection times.

Please note this is an auto generated e-mail. Please do NOT reply to this email.

[CR001]

Hi all, just received this email this morning. Wht does it mean? Is there any chance to know whther my application successful from this email?

The processed visa application for GWF reference number -  GWFXXX  was received at the UK Visa Application Centre on 6/17/2019 .
If a courier service was purchased from VFS Global, your processed application will be delivered to the chosen address.

If not, your documents can be collected during the designated passport collection times.

Please note this is an auto generated e-mail. Please do NOT reply to this email.

What have you applied for and where have you applied from?

This topic is only for applications made within the UK for ilr or visa extensions.

[luz]

I recived the below email for IRL application...

"I’m pleased to confirm that your application for indefinite leave to remain has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service."

Is there anyone who had the same experience? Is it approved or rejected ?
If anyone already received same email? Whatwas outcome later? Thank you all

Hi Mo I just got the same email, can you please share the outcome? is this approved?

[shahjee123]

please how did you contact the home office.

The call centre is not helpful and all they tell me is it has been escalated wait for 5 days, after 5 days I called again and it is the same thing

please can you tell me the contact information you used

Below is my journey following application for ilr using the super priority service.

Hey, I have been following your post on ILR timeline. Can you please share if you received a letter or email stating : Thank you for your Super Priority Application.

We have attempted to process your application within the 24-hour service standard, unfortunately it appears your application will not be processed within the 24-hour target.

This is because your application raises exceptionally complex issues and we require further time to consider your case thoroughly and reach a decision.

[Mabbasy69]

Hi,

I have submitted my SET-LR application yesterday and I attended my super priority service appointment today at 7.30 AM at the premium Lounge. By 8 am documents verification was done and submitted the application to the Home Office. I know it is too early to expect a decision but you know the stress of waiting. I saw some of the member advised to check "your right to work website". And I decided to check it and first I found that my previous leave and work right was still valid. Then I checked after a while and it showed " There is no limit on how long you can stay in the UK". However, I have not received any email yet. Anyone has the same experience? I would be grateful to hear it.

[Mabbasy69]

So, as per advice from members of the forum, I've checked the 'Your right to work' Gov page and entered in my details.

I have yet to receive and email or letter confirming or acknowledging my Super priority application.

My first BRP deadline was April 6, 2019.

I just went onto this site and it said I can legally work until October 2021! Do you think this is indicative of a successful FLR M extension even though I haven't heard anything? Even though it's on my first BRP number?

Thanks

Hi I read your post. I wanted to share my story and want to know what happened with you at the end.

I have submitted my SET-LR application yesterday and I attended my super priority service appointment today at 7.30 AM at the premium Lounge. By 8 am documents verification was done and submitted the application to the Home Office. I know it is too early to expect a decision but you know the stress of waiting. I saw your post to check "your right to work website". And I decided to check it and first I found that my previous leave and work right was still valid. Then I checked after a while and it showed " There is no limit on how long you can stay in the UK". However, I have not received any email yet. what was your result? please let me Know. Thanks

[jsp1983]

Hi, I applied for my ILR SETM almost 4 weeks ago and I used the Super Priority service. I still haven't received a decision yet.

Can anybody please give advise on what I can do next?

See below timeline of my application

20th May - Application submitted online
23rd May - Biometric appointment and documents provided
24th May - receive automated delay email saying that ‘complex issues and application will not be processed within the 24 hour target’
28th May - send email to case worker on UKVISETM@homeoffice.gov.uk (no response)
28th May - Phone UKVI CONTACT CENTRE. They took my details and said somebody will phone me back with update.
29th May - received automated email progress update from UKVI CONTACT CENTRE saying ‘We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and refund the super priority visa fee where appropriate’
4th June - Phone UKVI CONTACT CENTRE - Follow up call. They Informed me high volume of application causing the delay.
HO will let me know if they require any additional info.
6th Jun - send 2nd email to case worker on UKVISETM@homeoffice.gov.uk (no response)
11th Jun - send escalation email to my MP asking to assist.
17th June - Phone UKVI CONTACT CENTRE - Follow up call. They informed that they cannot help since it has not been 4 weeks since I received the automated email response (29th May)

[manitops]

Hey, I have been following your post on ILR timeline. Can you please share if you received a letter or email stating : Thank you for your Super Priority Application.

We have attempted to process your application within the 24-hour service standard, unfortunately it appears your application will not be processed within the 24-hour target.

This is because your application raises exceptionally complex issues and we require further time to consider your case thoroughly and reach a decision.

Yes I received the exceptionally complex issues email within 24hrs of submitting and since then nothing more.

[manitops]

This is also the same situation i find myself in
I have done escalation via the call center twice and each time waited for 5 days and no reply.
my MP has also been chasing up and no reply back to them

It is just painful and frustrating to be in a position where one is helpless

Hi, I applied for my ILR SETM almost 4 weeks ago and I used the Super Priority service. I still haven't received a decision yet.

Can anybody please give advise on what I can do next?

See below timeline of my application

20th May - Application submitted online
23rd May - Biometric appointment and documents provided
24th May - receive automated delay email saying that ‘complex issues and application will not be processed within the 24 hour target’
28th May - send email to case worker on UKVISETM@homeoffice.gov.uk (no response)
28th May - Phone UKVI CONTACT CENTRE. They took my details and said somebody will phone me back with update.
29th May - received automated email progress update from UKVI CONTACT CENTRE saying ‘We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and refund the super priority visa fee where appropriate’
4th June - Phone UKVI CONTACT CENTRE - Follow up call. They Informed me high volume of application causing the delay.
HO will let me know if they require any additional info.
6th Jun - send 2nd email to case worker on UKVISETM@homeoffice.gov.uk (no response)
11th Jun - send escalation email to my MP asking to assist.
17th June - Phone UKVI CONTACT CENTRE - Follow up call. They informed that they cannot help since it has not been 4 weeks since I received the automated email response (29th May)

[CR001]

Hi, I applied for my ILR SETM almost 4 weeks ago and I used the Super Priority service. I still haven't received a decision yet.

Can anybody please give advise on what I can do next?

See below timeline of my application

20th May - Application submitted online
23rd May - Biometric appointment and documents provided
24th May - receive automated delay email saying that ‘complex issues and application will not be processed within the 24 hour target’
28th May - send email to case worker on UKVISETM@homeoffice.gov.uk (no response)
28th May - Phone UKVI CONTACT CENTRE. They took my details and said somebody will phone me back with update.
29th May - received automated email progress update from UKVI CONTACT CENTRE saying ‘We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and refund the super priority visa fee where appropriate’
4th June - Phone UKVI CONTACT CENTRE - Follow up call. They Informed me high volume of application causing the delay.
HO will let me know if they require any additional info.
6th Jun - send 2nd email to case worker on UKVISETM@homeoffice.gov.uk (no response)
11th Jun - send escalation email to my MP asking to assist.
17th June - Phone UKVI CONTACT CENTRE - Follow up call. They informed that they cannot help since it has not been 4 weeks since I received the automated email response (29th May)

What is the full immigration history leading to ilr on set m??

[jsp1983]

Type of Visa:
05/12/13 to 21/12/16: PBS Dependant Leave to Remain under the 5 year partner route- Wife was on ILR when applied for visa
28/05/16: Wife became British citizen
14/12/16 to 21/06/19: Spouse/Partner Leave to Remain under the 5 year Partner route

[CR001]

Type of Visa:
05/12/13 to 21/12/16: PBS Dependant Leave to Remain under the 5 year partner route- Wife was on ILR when applied for visa
28/05/16: Wife became British citizen
14/12/16 to 21/06/19: Spouse/Partner Leave to Remain under the 5 year Partner route

You don't qualify for ilr on set m. You need 5 years on a spouse visa FLR M (2 X 2.5 year visas) before you can apply for ilr. You cannot combine PBS dependent time with FLR m spouse visa time.

You will only qualify for ILR on form set m in December 2021.

[jsp1983]

Thank you for the advise/feeback

Can you refer me to a link or some sort of guidance where is state that PBS and FLR M cannot be combined?

So does that mean that the 3 years spend on PBS Dependent count for nothing?

[CR001]

Thank you for the advise/feeback

Can you refer me to a link or some sort of guidance where is state that PBS and FLR M cannot be combined?

So does that mean that the 3 years spend on PBS Dependent count for nothing?

The immigration rules Appendix FM clearly state your need 60 months under appendix FM spouse visa (FLR M) to qualify for ILR. PBS and appendix FM spouse visa are two different categories and rules.

Yes, the 3 years as PBS dependent don't count for 5 years ilr. It would only count for 10 years long residence ilr. The rules on combining the two categories changed in April 2014.

immigration-for-family-members/dependan ... 43881.html

Effect of changes to immigration rules introduced on 06-Apr-14 and qualifying residence period for settlement

PBS dependants of such migrants cannot apply for settlement without switching to FLR(M). Anyone switching to FLR(M) route on or after 06-Apr-14 will be required to spend 5 years on FLR(M) leave with the same partner to be eligible for settlement. In other words, any time spent in the UK prior to grant of such FLR(M) leave will not contribute towards qualifying residence period for the purpose of settlement. More simply, the dependant's ILR count is reset to zero.

If your spouse got ilr based on 5 years tier 2, there was no reason for you to switch to FLR m spouse visa. You could have extended your PBS dependent visa and applied for ilr last year already, after 5 years on PBS dependent visa.

[Mabbasy69]

Guys a quick update, i just received an email from the super priority service that my leave has been granted. Full decision and BRO will follow. Thank you guys for your support.

[jsp1983]

Thanks for the feedback CR001

By looking at Appendix FM it says
“D-ILRP.1.3. If the applicant does not meet all the eligibility requirements for indefinite leave to remain as a partner... the applicant meets the requirements in paragraph R-LTRP.1.1.(a), (b) and (d) for limited leave to remain as a partner. Where they do, and subject to compliance with any requirement notified under paragraph GEN.1.15.(b), the applicant will be granted further limited leave to remain as a partner for a period not exceeding 30 months”

So in short my ILR SET(M) application will now be treated as a extension of my current FLR M?

I also understand that I will receive a letter stating this and that I need to pay the NHS fee?

- Is my above understanding correct?
- Do you have any idea on the time it will take Home Office to make a decision when facing a situation like this?

[CR001]

Thanks for the feedback CR001

By looking at Appendix FM it says
“D-ILRP.1.3. If the applicant does not meet all the eligibility requirements for indefinite leave to remain as a partner... the applicant meets the requirements in paragraph R-LTRP.1.1.(a), (b) and (d) for limited leave to remain as a partner. Where they do, and subject to compliance with any requirement notified under paragraph GEN.1.15.(b), the applicant will be granted further limited leave to remain as a partner for a period not exceeding 30 months”

So in short my ILR SET(M) application will now be treated as a extension of my current FLR M?

I also understand that I will receive a letter stating this and that I need to pay the NHS fee?

- Is my above understanding correct?
- Do you have any idea on the time it will take Home Office to make a decision when facing a situation like this?

You will need to check when HO responds to you, under what rule in Appendix FM they offer you 30 months. Sometimes they offer FLR under the 10 year partner route, which means you have 4 x 2.5 year visas ahead of. So once you get a letter, which could take a couple of weeks, post the wording.

Yes you will be asked to pay the IHS of £1000.

[jsp1983]

Ok thank you, I will post wording of letter once received.

Another quick question, you mention that they might offer 30months on 10 year partner route

I had 36 Months on PBS then
30 Months on FLR M 5 year partner route

Any reason why they would now offer another 30 month on 10 year partner route and not the 5 year route I am currently on?

[CR001]

Ok thank you, I will post wording of letter once received.

Another quick question, you mention that they might offer 30months on 10 year partner route

I had 36 Months on PBS then
30 Months on FLR M 5 year partner route

Any reason why they would now offer another 30 month on 10 year partner route and not the 5 year route I am currently on?

It depends on your application and circumstances. Some have got FLR for 2.5 years on the 5 years route, others FLR on the 10 year route.

Note, your PBS dependent time is irrelevant for ILR based on 5 years residence and Appendix FM. It would only be relevant for ILR based on 10 years long residence.

[jsp1983]

Thanks again for the info CR001, very helpfull!

So I guess I just have to make peace with the fact that I applied for the incorrect visa (FLR M) in 2016 and therefore lost 3 years (2013 - 2016) of time needed to qualify for ILR... very annoying!

As stated in original post I made use of the Super Priority Service, and I would expect HO to get back to me that SetM was refused, granted or in my case as I don’t quality for Set M ILR, that I will be considered for FLR M 2.5 year extension.

Almost 4 weeks since application and haven't had a decision yet or anything about FLR M extension, IHS charge etc

Any ideas how I can escalate or chase this??

For background below is my application timeline again...

20th May - Application submitted online
23rd May - Biometric appointment and documents provided
24th May - receive automated delay email saying that ‘complex issues and application will not be processed within the 24 hour target’
28th May - send email to case worker on UKVISETM@homeoffice.gov.uk (no response)
28th May - Phone UKVI CONTACT CENTRE. They took my details and said somebody will phone me back with update.
29th May - received automated email progress update from UKVI CONTACT CENTRE saying ‘We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and refund the super priority visa fee where appropriate’
4th June - Phone UKVI CONTACT CENTRE - Follow up call. They Informed me high volume of application causing the delay.
HO will let me know if they require any additional info. Employer can phone above number to check right to work.
6th Jun - send 2nd email to case worker on UKVISETM@homeoffice.gov.uk (no response)
11th Jun - send escalation email to my MP asking to assist.
17th June - Phone UKVI CONTACT CENTRE - Follow up call. They informed that they cannot help since it has not been 4 weeks since I received the automated email response (29th May)

[CR001]

Thanks again for the info CR001, very helpfull!

So I guess I just have to make peace with the fact that I applied for the incorrect visa (FLR M) in 2016 and therefore lost 3 years (2013 - 2016) of time needed to qualify for ILR... very annoying!

As stated in original post I made use of the Super Priority Service, and I would expect HO to get back to me that SetM was refused, granted or in my case as I don’t quality for Set M ILR, that I will be considered for FLR M 2.5 year extension.

Almost 4 weeks since application and haven't had a decision yet or anything about FLR M extension, IHS charge etc

Any ideas how I can escalate or chase this??

For background below is my application timeline again...

20th May - Application submitted online
23rd May - Biometric appointment and documents provided
24th May - receive automated delay email saying that ‘complex issues and application will not be processed within the 24 hour target’
28th May - send email to case worker on UKVISETM@homeoffice.gov.uk (no response)
28th May - Phone UKVI CONTACT CENTRE. They took my details and said somebody will phone me back with update.
29th May - received automated email progress update from UKVI CONTACT CENTRE saying ‘We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and refund the super priority visa fee where appropriate’
4th June - Phone UKVI CONTACT CENTRE - Follow up call. They Informed me high volume of application causing the delay.
HO will let me know if they require any additional info. Employer can phone above number to check right to work.
6th Jun - send 2nd email to case worker on UKVISETM@homeoffice.gov.uk (no response)
11th Jun - send escalation email to my MP asking to assist.
17th June - Phone UKVI CONTACT CENTRE - Follow up call. They informed that they cannot help since it has not been 4 weeks since I received the automated email response (29th May)

You need to wait. Nothing you can do to speed it up. You were informed within 24 hours of your appointment that it was complex, so HO have follwed due process to let you know that it won't be done in 24 hours.

You applied on a form you don't qualify for. Now HO will scrutinized your application before offering you 30 months FLR.

If they consider offering you 30 months FLR, they will first write to you to pay the IHS, and once done, then will process the rest of the application. You are likely looking at waiting a few weeks.

This all assuming of course that HO will offer you FLR for 30 months and not refused the Set(M) outright.