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They've always replied to me within a day. So by tomorrow I would say you should get an answer.mmali wrote: ↑Wed Mar 14, 2018 11:43 amHi Everyone,
I just sent an e-mail to NationalitySupportTeamFMT@homeoffice.gsi.gov.uk and requested an update because I need to request return of my wife passport if my application is not with a case worker.
I would like to know how long will it take that they reply my e-mail?
I applied in December.
Thanks R34,R34 wrote: ↑Wed Mar 14, 2018 12:11 pmThey've always replied to me within a day. So by tomorrow I would say you should get an answer.mmali wrote: ↑Wed Mar 14, 2018 11:43 amHi Everyone,
I just sent an e-mail to NationalitySupportTeamFMT@homeoffice.gsi.gov.uk and requested an update because I need to request return of my wife passport if my application is not with a case worker.
I would like to know how long will it take that they reply my e-mail?
I applied in December.

Why were you emailing them if you only applied on 01st March 18?khizarm wrote: ↑Wed Mar 14, 2018 2:58 pmGot email today..
Thank you for your e-mail. All applications are dealt with in application receipt date order. As you application was received on 01st March 18, It will take a while longer for your application to be considered. Once your application is decided, you will be contacted by your caseworker.
FMT
FMT Admin Support Nationality Group
I e-mailed them today at 11:20 and asked for update And asked that i would request the return of my wife original passprot if the decision take more than a month more.mmali wrote: ↑Wed Mar 14, 2018 12:44 pmThanks R34,R34 wrote: ↑Wed Mar 14, 2018 12:11 pmThey've always replied to me within a day. So by tomorrow I would say you should get an answer.mmali wrote: ↑Wed Mar 14, 2018 11:43 amHi Everyone,
I just sent an e-mail to NationalitySupportTeamFMT@homeoffice.gsi.gov.uk and requested an update because I need to request return of my wife passport if my application is not with a case worker.
I would like to know how long will it take that they reply my e-mail?
I applied in December.
I will update you once I get a reply,and hope it is near to a good indication.

LOL. Did you ask for an update only after 18 dayskhizarm wrote: ↑Wed Mar 14, 2018 2:58 pmGot email today..
Thank you for your e-mail. All applications are dealt with in application receipt date order. As you application was received on 01st March 18, It will take a while longer for your application to be considered. Once your application is decided, you will be contacted by your caseworker.
FMT
FMT Admin Support Nationality Group


I received “you ll be contacted by post in 21 days” email on 12th March. Still didn’t receive a letter :/randomperson wrote: ↑Tue Mar 20, 2018 5:00 pmFor those of you that got the "21 days" email, how long after that email did your decision letter actually arrive?
I just got the "21 days" response today (yay!) and was interested in other people's experiences.
whatislife786 wrote: ↑Sun Mar 25, 2018 10:04 amHello everyone,
Just got reply from FMT anyone got same answer please share thanks
Thank you for your e-mail. Your application is with a caseworker. You will be contacted in due course.
Thank you
FMT
FMT Admin Support Nationality Group
UKVI - Citizenship, Work, Study, Premium
Red Zone, 4th Floor, Capital Building, Liverpool L3 9PP


I had the same email. Only 21 days, no mention to caseworker. And in 2 weeks I received my approval letter!
Got today this emailcalavera99 wrote: ↑Wed Mar 28, 2018 11:45 amI had the same email. Only 21 days, no mention to caseworker. And in 2 weeks I received my approval letter!
Good luck!