Spouse Visa Application is ready for collectiom

[Gunner786]

I was contacted today but my wife wasnt phoned.
Should she wait for a collection phone call or is this enough confirmation that passport is ready for collection? Also no IHS refund email yet and i havent received my documents yet too.
Has been 4 months now

Dear Respected,
NOTE: Fulfil all the below requirements for collection.
Thank you for your patience, we would like to confirm that your concluded application has arrived at UK Visa Application center and is ready for collection. You are requested to please visit UK visa application center where application was submitted to collect the same. Application can be collected on Monday during (0800 – 1600hrs).
You should bring original receipt that was issued by the Visa Application Center team at the time of application submission. If you have lost your receipt you will have to provide an affidavit explaining this.
You should bring your original valid CNIC card with a readable photocopy.
Afghan nationals should bring original Afghan ID(Tazkara) with a readable photocopy (If Tazkara is not available, readable photocopy of the passport)
Kindly note that a nominated (authorized) person can also collect your passport on your behalf. However, Authorized person must bring:

· An authorization letter signed by the applicant

· Applicants signatures/thumb impression on authority letter must match with the original valid CNIC signature/thumb impression.

· The Original Receipts

· Applicant’s original valid CNIC, with a readable photocopy

· Collector’s original valid CNIC, with a readable photocopy

· (For an Afghan national) The original Tazkara with a readable photocopy - if the Tazkara is not available, provide a readable photocopy of the passport.

Note: As per the delivery procedure of the appeal cases/lost receipt personal appearance of the applicant is mandatory.
We appreciate your understanding and trust in our services.

Best Regards,

UK Visa Application Centre
Gerry's International
Islamabad

[CR001]

Email says she can collect so should be good to go.

[Gunner786]

1 thing really confused me.
I got this email on my personal email and not my wifes where i have been getting the other emails from them. Is this standard that the sponsor gets this email and not the applicant?

And both to and from email addresses are srisbvac@gerrys.com.pk

[Gunner786]

Can someone give me the islamabad phone number to contact them please to confirm if passport is definetly ready?