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Incorrect Visa Expiry reminder from Home Office

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cofe
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Posts: 30
Joined: Wed Apr 06, 2011 6:53 am
Location: London

Incorrect Visa Expiry reminder from Home Office

Post by cofe » Thu Oct 19, 2017 4:16 pm

Hello,

My dad who had visited me between June and September this year has received a visa expiry reminder from the home office. He has already left the UK, so not sure why he is getting this.

I have clicked the link they have sent in the email and mentioned he has returned back and also provided his ticket details and also sent an email to the complaints team, but haven't received any acknowledgement for both.

Has anyone else had a similar experience and is there any number to contact to speak to someone on this.

Please advise.

Thanks

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CR001
Moderator
Posts: 88118
Joined: Thu Mar 08, 2012 10:55 pm
Location: London
Mood:
South Africa

Re: Incorrect Visa Expiry reminder from Home Office

Post by CR001 » Thu Oct 19, 2017 4:36 pm

What email address did it come from?

What weblink/website did it take you to?
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

cofe
Newbie
Posts: 30
Joined: Wed Apr 06, 2011 6:53 am
Location: London

Re: Incorrect Visa Expiry reminder from Home Office

Post by cofe » Thu Oct 19, 2017 4:52 pm

Hi,

It came from hocommunications@communications.gov.uk and it took me to https://expiryreminder.homeoffice.gov.uk plus some suffixes which I think relates to his email or visa.

The email had my dads name and the Visa Expiry date as correct.

But somehow it’s not recorded that he has left the country.

Thanks

User avatar
CR001
Moderator
Posts: 88118
Joined: Thu Mar 08, 2012 10:55 pm
Location: London
Mood:
South Africa

Re: Incorrect Visa Expiry reminder from Home Office

Post by CR001 » Thu Oct 19, 2017 4:59 pm

cofe wrote:
Thu Oct 19, 2017 4:52 pm
Hi,

It came from hocommunications@communications.gov.uk and it took me to https://expiryreminder.homeoffice.gov.uk plus some suffixes which I think relates to his email or visa.

The email had my dads name and the Visa Expiry date as correct.

But somehow it’s not recorded that he has left the country.

Thanks
Did you check the validity before clicking on the link? It could be a scam. I have never heard of HO email each visitor telling them this and can't recall anyone posting about this on the forum.
Official Home Office email addresses are always in one of two formats:

name.surname@ukba.gsi.gov.uk
name.surname@homeoffice.gsi.gov.uk
https://www.gov.uk/government/publicati ... -and-scams

https://www.whatdotheyknow.com/request/ ... r_to_the_h
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

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