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Card detailed changed before HM process the payment

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

Moderators: Casa, John, ChetanOjha, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix

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talkhome
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Posts: 132
Joined: Wed Sep 18, 2013 12:54 am
United Kingdom

Card detailed changed before HM process the payment

Post by talkhome » Sun Mar 25, 2018 5:50 pm

Hi my spouse applied for British passport and Nationality online using NDRS new online system on 03 March 2018.

We paid for nationality online so that good but for British passport we needed to fill payment form.
We filled that form with the card details and sent it off.

Now trouble is that card detail is no longer valid because that account got upgraded and new card was issued.

Question: How can we notify this to HM passport office of this change? because we are worried they will reject our application as the payment will not go through.

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CR001
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Re: Card detailed changed before HM process the payment

Post by CR001 » Sun Mar 25, 2018 5:59 pm

1. You should probably have waited before upgrading the account.

2. Have you though to phone the passport office??
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
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