HO asking for more evidence of residence - please help

[mastaleyla]

Hello , i will really appreciate if someone can help me out
I spent 10 yrs in uk, i'm from non european countries, within ten yrs i only went out of UK from june 2014 till october 2014, (absent for about 3 and half months) apart from that i havent been to any country.
I got ILR in April 2017 and so i waited a YEAR then i applied for AN, submitted my application in May 2018.
Now i got a letter saying 'to proceed further send documents by 25/10/2018:
Passport or travel documents to cover the period from 06/04/2017 to 10/05/2018. It says if i dont have passport or travel documents to show that period or i have documents that does not get stamped when entering uk then i should provide alternative evidwnce like letter from employers, salary slips,p60 tax certificate, letter from benefits department, letters from school etc or statements of funds held.
So im confused i havent been absent, why will i submit the application when i already know that i have to hold the ilr for at least a year then i can apply for BC, i hve spent the year 2017-2018 in uk plus they already had my passport to confirm whether i have been out or not but now they have sent my documents back including PASSPORT saying we have noted and do not need to see them again.
How do i explain to them that u already had my passport to see wther theres any stamps on passport of going out or entering.
Me and my sister had the same circumstances but she already got her citizenship without asking wat they asked me.
Also the issue is that i have no letyers from any departmentas they asked me for except I have hospital letters optician letter i have HC certificate (help with nhs cost) which was valid from 10 may 2017 to 9 may 2018
Help please

[rogerr]

Hello , i will really appreciate if someone can help me out
I spent 10 yrs in uk, i'm from non european countries, within ten yrs i only went out of UK from june 2014 till october 2014, (absent for about 3 and half months) apart from that i havent been to any country.
I got ILR in April 2017 and so i waited a YEAR then i applied for AN, submitted my application in May 2018.
Now i got a letter saying 'to proceed further send documents by 25/10/2018:
Passport or travel documents to cover the period from 06/04/2017 to 10/05/2018. It says if i dont have passport or travel documents to show that period or i have documents that does not get stamped when entering uk then i should provide alternative evidwnce like letter from employers, salary slips,p60 tax certificate, letter from benefits department, letters from school etc or statements of funds held.
So im confused i havent been absent, why will i submit the application when i already know that i have to hold the ilr for at least a year then i can apply for BC, i hve spent the year 2017-2018 in uk plus they already had my passport to confirm whether i have been out or not but now they have sent my documents back including PASSPORT saying we have noted and do not need to see them again.
How do i explain to them that u already had my passport to see wther theres any stamps on passport of going out or entering.
Me and my sister had the same circumstances but she already got her citizenship without asking wat they asked me.
Also the issue is that i have no letyers from any departmentas they asked me for except I have hospital letters optician letter i have HC certificate (help with nhs cost) which was valid from 10 may 2017 to 9 may 2018
Help please

do you have p60 or payslips during this period?

[mastaleyla]

Hello , i will really appreciate if someone can help me out
I spent 10 yrs in uk, i'm from non european countries, within ten yrs i only went out of UK from june 2014 till october 2014, (absent for about 3 and half months) apart from that i havent been to any country.
I got ILR in April 2017 and so i waited a YEAR then i applied for AN, submitted my application in May 2018.
Now i got a letter saying 'to proceed further send documents by 25/10/2018:
Passport or travel documents to cover the period from 06/04/2017 to 10/05/2018. It says if i dont have passport or travel documents to show that period or i have documents that does not get stamped when entering uk then i should provide alternative evidwnce like letter from employers, salary slips,p60 tax certificate, letter from benefits department, letters from school etc or statements of funds held.
So im confused i havent been absent, why will i submit the application when i already know that i have to hold the ilr for at least a year then i can apply for BC, i hve spent the year 2017-2018 in uk plus they already had my passport to confirm whether i have been out or not but now they have sent my documents back including PASSPORT saying we have noted and do not need to see them again.
How do i explain to them that u already had my passport to see wther theres any stamps on passport of going out or entering.
Me and my sister had the same circumstances but she already got her citizenship without asking wat they asked me.
Also the issue is that i have no letyers from any departmentas they asked me for except I have hospital letters optician letter i have HC certificate (help with nhs cost) which was valid from 10 may 2017 to 9 may 2018
Help please

do you have p60 or payslips during this period?

NO i never worked i live with my family . I cant provide anytning they asked for except my passport but they have seen that

[mastaleyla]

What do i do

[trilobite1981]

They might need your passport back to clarify something where they should have done in the first place. As far as I know these government departments keep scan copies of applicant details. There is a possibility either they cant find your scanned images or the images are not good enough to read.

So, don’t get frustrated, just send the passport. If you want you can add a covering letter to explain that you have submitted your passport before and happy to send it again.

Good luck.

[mastaleyla]

They might need your passport back to clarify something where they should have done in the first place. As far as I know these government departments keep scan copies of applicant details. There is a possibility either they cant find your scanned images or the images are not good enough to read.

So, don’t get frustrated, just send the passport. If you want you can add a covering letter to explain that you have submitted your passport before and happy to send it again.

Good luck.

Than ks for the reply
Yeah its definitely a mistake from them side . I dont mind sending my passport but im scared they might refuse my case

[mastaleyla]

They might need your passport back to clarify something where they should have done in the first place. As far as I know these government departments keep scan copies of applicant details. There is a possibility either they cant find your scanned images or the images are not good enough to read.

So, don’t get frustrated, just send the passport. If you want you can add a covering letter to explain that you have submitted your passport before and happy to send it again.

Good luck.

Than ks for the reply
Yeah its definitely a mistake from them side . I dont mind sending my passport but im scared they might refuse my case

What if i call them . Do u think it will be sorted out . Is it possible if i can speak with the case worker

[rogerr]

They might need your passport back to clarify something where they should have done in the first place. As far as I know these government departments keep scan copies of applicant details. There is a possibility either they cant find your scanned images or the images are not good enough to read.

So, don’t get frustrated, just send the passport. If you want you can add a covering letter to explain that you have submitted your passport before and happy to send it again.

Good luck.

Than ks for the reply
Yeah its definitely a mistake from them side . I dont mind sending my passport but im scared they might refuse my case

send them your passport.
do your passport get stamp when you back to the uk?

[CR001]

They might need your passport back to clarify something where they should have done in the first place. As far as I know these government departments keep scan copies of applicant details. There is a possibility either they cant find your scanned images or the images are not good enough to read.

So, don’t get frustrated, just send the passport. If you want you can add a covering letter to explain that you have submitted your passport before and happy to send it again.

Good luck.

Than ks for the reply
Yeah its definitely a mistake from them side . I dont mind sending my passport but im scared they might refuse my case

What if i call them . Do u think it will be sorted out . Is it possible if i can speak with the case worker

Unlikely you will get to speak to the caseworker. The call centre is outsourced and they do not have detailed access to your application.

You need to send what they have asked for otherwise you do risk your application being refused for failing to respond to their request.

[zapzap]

Just send your passport again with and attach a letter from your employer stating you were working to cover the dates they want. that's it,it's all they want.

[smallpie]

@masta

You can resubmit the passport you have (assuming this passport is the valid one to cover the cover the period they requested for, or if expired for the period, u can still supply it)
In addition, you should send all the letters or docs u mentioned in your post, from hospital, opticians etc which covers the period they mentioned..

You can can then put a covering note, explaining you don't have p60s etc etc, and maybe also indicate in letter, that you have not been outside of the UK during the year in question and your passport as evidence, (no stamp etc)

If you have bank statements or credit card, you can include that to cover the period.

Wish you the best, pls keep us updated..
Others could benefit from your situation and solution.

[trilobite1981]

They might need your passport back to clarify something where they should have done in the first place. As far as I know these government departments keep scan copies of applicant details. There is a possibility either they cant find your scanned images or the images are not good enough to read.

So, don’t get frustrated, just send the passport. If you want you can add a covering letter to explain that you have submitted your passport before and happy to send it again.

Good luck.

Than ks for the reply
Yeah its definitely a mistake from them side . I dont mind sending my passport but im scared they might refuse my case

What if i call them . Do u think it will be sorted out . Is it possible if i can speak with the case worker

honestly, you are scared for nothing. Just send them the passport along with a covering letter. I doubt whether you would be able to talk to the case worker directly (and it is not necessary to talk over the phone).

[mastaleyla]

They might need your passport back to clarify something where they should have done in the first place. As far as I know these government departments keep scan copies of applicant details. There is a possibility either they cant find your scanned images or the images are not good enough to read.

So, don’t get frustrated, just send the passport. If you want you can add a covering letter to explain that you have submitted your passport before and happy to send it again.

Good luck.

Than ks for the reply
Yeah its definitely a mistake from them side . I dont mind sending my passport but im scared they might refuse my case

send them your passport.
do your passport get stamp when you back to the uk?

Yes . Been out uk only once thats all. And its shows in pass

[mastaleyla]

They might need your passport back to clarify something where they should have done in the first place. As far as I know these government departments keep scan copies of applicant details. There is a possibility either they cant find your scanned images or the images are not good enough to read.

So, don’t get frustrated, just send the passport. If you want you can add a covering letter to explain that you have submitted your passport before and happy to send it again.

Good luck.

Than ks for the reply
Yeah its definitely a mistake from them side . I dont mind sending my passport but im scared they might refuse my case

What if i call them . Do u think it will be sorted out . Is it possible if i can speak with the case worker

Unlikely you will get to speak to the caseworker. The call centre is outsourced and they do not have detailed access to your application.

You need to send what they have asked for otherwise you do risk your application being refused for failing to respond to their request.

I will send pass and coverinh letter thats all i can

[mastaleyla]

@masta

You can resubmit the passport you have (assuming this passport is the valid one to cover the cover the period they requested for, or if expired for the period, u can still supply it)
In addition, you should send all the letters or docs u mentioned in your post, from hospital, opticians etc which covers the period they mentioned..

You can can then put a covering note, explaining you don't have p60s etc etc, and maybe also indicate in letter, that you have not been outside of the UK during the year in question and your passport as evidence, (no stamp etc)

If you have bank statements or credit card, you can include that to cover the period.

Wish you the best, pls keep us updated..
Others could benefit from your situation and solution.

Ok thank u so much . I will let u know

[trilobite1981]

Take it as a good sign of your application is on processing

[mastaleyla]

Thank you so much for such a quick respond. I literally dont know eaxctly how this website works so im not sure who i replied to or not

I will send the available documents along qoth passport and will post on this topic again after i hear from them
Than ks once again