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UKVCAS Super Priority Service

General UK immigration & work permits; don't post job search or family related topics!

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Re: UKVCAS Super Priority Service

Post by CR001 » Tue Jun 18, 2019 8:07 am

jsp1983 wrote:
Tue Jun 18, 2019 7:45 am
Thanks for the feedback CR001

By looking at Appendix FM it says
“D-ILRP.1.3. If the applicant does not meet all the eligibility requirements for indefinite leave to remain as a partner... the applicant meets the requirements in paragraph R-LTRP.1.1.(a), (b) and (d) for limited leave to remain as a partner. Where they do, and subject to compliance with any requirement notified under paragraph GEN.1.15.(b), the applicant will be granted further limited leave to remain as a partner for a period not exceeding 30 months”

So in short my ILR SET(M) application will now be treated as a extension of my current FLR M?

I also understand that I will receive a letter stating this and that I need to pay the NHS fee?

- Is my above understanding correct?
- Do you have any idea on the time it will take Home Office to make a decision when facing a situation like this?
You will need to check when HO responds to you, under what rule in Appendix FM they offer you 30 months. Sometimes they offer FLR under the 10 year partner route, which means you have 4 x 2.5 year visas ahead of. So once you get a letter, which could take a couple of weeks, post the wording.

Yes you will be asked to pay the IHS of £1000.
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Re: UKVCAS Super Priority Service

Post by jsp1983 » Tue Jun 18, 2019 8:28 am

Ok thank you, I will post wording of letter once received.

Another quick question, you mention that they might offer 30months on 10 year partner route

I had 36 Months on PBS then
30 Months on FLR M 5 year partner route

Any reason why they would now offer another 30 month on 10 year partner route and not the 5 year route I am currently on?

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Re: UKVCAS Super Priority Service

Post by CR001 » Tue Jun 18, 2019 8:38 am

jsp1983 wrote:
Tue Jun 18, 2019 8:28 am
Ok thank you, I will post wording of letter once received.

Another quick question, you mention that they might offer 30months on 10 year partner route

I had 36 Months on PBS then
30 Months on FLR M 5 year partner route

Any reason why they would now offer another 30 month on 10 year partner route and not the 5 year route I am currently on?
It depends on your application and circumstances. Some have got FLR for 2.5 years on the 5 years route, others FLR on the 10 year route.

Note, your PBS dependent time is irrelevant for ILR based on 5 years residence and Appendix FM. It would only be relevant for ILR based on 10 years long residence.
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Re: UKVCAS Super Priority Service

Post by jsp1983 » Tue Jun 18, 2019 1:34 pm

Thanks again for the info CR001, very helpfull!

So I guess I just have to make peace with the fact that I applied for the incorrect visa (FLR M) in 2016 and therefore lost 3 years (2013 - 2016) of time needed to qualify for ILR... very annoying!

As stated in original post I made use of the Super Priority Service, and I would expect HO to get back to me that SetM was refused, granted or in my case as I don’t quality for Set M ILR, that I will be considered for FLR M 2.5 year extension.

Almost 4 weeks since application and haven't had a decision yet or anything about FLR M extension, IHS charge etc

Any ideas how I can escalate or chase this??

For background below is my application timeline again...

◾️20th May - Application submitted online
◾️23rd May - Biometric appointment and documents provided
◾️24th May - receive automated delay email saying that ‘complex issues and application will not be processed within the 24 hour target’
◾️28th May - send email to case worker on UKVISETM@homeoffice.gov.uk (no response)
◾️28th May - Phone UKVI CONTACT CENTRE. They took my details and said somebody will phone me back with update.
◾️29th May - received automated email progress update from UKVI CONTACT CENTRE saying ‘We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and refund the super priority visa fee where appropriate’
◾️ 4th June - Phone UKVI CONTACT CENTRE - Follow up call. They Informed me high volume of application causing the delay.
HO will let me know if they require any additional info. Employer can phone above number to check right to work.
◾️6th Jun - send 2nd email to case worker on UKVISETM@homeoffice.gov.uk (no response)
◾️11th Jun - send escalation email to my MP asking to assist.
◾️ 17th June - Phone UKVI CONTACT CENTRE - Follow up call. They informed that they cannot help since it has not been 4 weeks since I received the automated email response (29th May)

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Re: UKVCAS Super Priority Service

Post by CR001 » Tue Jun 18, 2019 1:45 pm

jsp1983 wrote:
Tue Jun 18, 2019 1:34 pm
Thanks again for the info CR001, very helpfull!

So I guess I just have to make peace with the fact that I applied for the incorrect visa (FLR M) in 2016 and therefore lost 3 years (2013 - 2016) of time needed to qualify for ILR... very annoying!

As stated in original post I made use of the Super Priority Service, and I would expect HO to get back to me that SetM was refused, granted or in my case as I don’t quality for Set M ILR, that I will be considered for FLR M 2.5 year extension.

Almost 4 weeks since application and haven't had a decision yet or anything about FLR M extension, IHS charge etc

Any ideas how I can escalate or chase this??

For background below is my application timeline again...

◾️20th May - Application submitted online
◾️23rd May - Biometric appointment and documents provided
◾️24th May - receive automated delay email saying that ‘complex issues and application will not be processed within the 24 hour target’
◾️28th May - send email to case worker on UKVISETM@homeoffice.gov.uk (no response)
◾️28th May - Phone UKVI CONTACT CENTRE. They took my details and said somebody will phone me back with update.
◾️29th May - received automated email progress update from UKVI CONTACT CENTRE saying ‘We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and refund the super priority visa fee where appropriate’
◾️ 4th June - Phone UKVI CONTACT CENTRE - Follow up call. They Informed me high volume of application causing the delay.
HO will let me know if they require any additional info. Employer can phone above number to check right to work.
◾️6th Jun - send 2nd email to case worker on UKVISETM@homeoffice.gov.uk (no response)
◾️11th Jun - send escalation email to my MP asking to assist.
◾️ 17th June - Phone UKVI CONTACT CENTRE - Follow up call. They informed that they cannot help since it has not been 4 weeks since I received the automated email response (29th May)
You need to wait. Nothing you can do to speed it up. You were informed within 24 hours of your appointment that it was complex, so HO have follwed due process to let you know that it won't be done in 24 hours.

You applied on a form you don't qualify for. Now HO will scrutinized your application before offering you 30 months FLR.

If they consider offering you 30 months FLR, they will first write to you to pay the IHS, and once done, then will process the rest of the application. You are likely looking at waiting a few weeks.

This all assuming of course that HO will offer you FLR for 30 months and not refused the Set(M) outright.
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Re: UKVCAS Super Priority Service

Post by wildfireandhorses » Tue Jun 18, 2019 8:40 pm

I should have made it clear. The number I rang was the UKVI contact centre number - 0300 123 2241
manitops wrote:
Fri Jun 14, 2019 11:16 pm
please how did you contact the home office.

The call centre is not helpful and all they tell me is it has been escalated wait for 5 days, after 5 days I called again and it is the same thing

please can you tell me the contact information you used

wildfireandhorses wrote:
Fri Jun 14, 2019 8:42 am
Below is my journey following application for ilr using the super priority service.

Application Type: SET(O) based on 10 year long residency
04/02/2019; Online application submitted
18/02/2019: Biometrics appointment
19/02/2019: Contacted HO and was told to wait 5 working days to get a decision
26/02/2019: Contacted HO and was told my case has been escalated with the case worker
28/02/2019: Email received from HO stating a letter has been sent in the post
05/03/2019: Letter (backdated to 18/02/2019) of refusal received from HO alleging a break in my lawful residency 7 years ago following an appeal after visa refusal. They offered to give me a 30 months visa instead asking I pay £1000 NHS surcharge by 08/03/2019 or I'd lose out on my application fee. I suspect the backdating was done to get around refunding the priority fee.
15/03/2019: Pre Action Protocol letter sent to HO by my lawyer disputing the alleged break in lawful residency with proof of appeal process followed 7 years ago covered under section 3c of the immigration Act 1971 which accompanied my initial application. My lawyer requested the HO refund the super priority fee and respond to the letter within 2 weeks of receipt.
27/03/2019: HO responds to Pre Action Protocol letter standing by their decision to refuse ilr. They agree to refund the super priority fee. My lawyer advises me that taking the HO to court will likely result in a resolve in my favour but there is no certainty as to when this might be resolved and the costs associated with it are quite high. He advises me to reapply as a spouse of a British citizen.


Application Type: SET(M) based on 5 years spousal visa married to a British citizen
09/05/2019: Online application submitted
We are both self employed as I have a business which me and my husband work for. All self employment documentation as requested by the HO was provided.
06/06/2019: Biometrics appointment (this was the earliest available date)
07/06/2019: Contacted HO and was told to wait 5 working days to get a decision
13/06/2019: Contacted HO (10:45 am) and was told my case has been escalated with the case worker. My lawyer also contacted the HO and received an email at 11:30 am stating they needed more time to decide my case as it raises "exceptionally complex issues". My lawyer chases up asking how much time they need to decide and if they require additional documentation. Three hours later, around 2:25pm, I receive an email from the HO with my lawyer copied in saying they're pleased to let me know my ilr has been granted. They provided the postal tracking number for my biometric card and apologised for not deciding within 24 hours stating they will refund the £800 super priority fee.

Basically, yesterday was a rollercoaster.

All the best to everyone else waiting.

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Re: UKVCAS Super Priority Service

Post by wildfireandhorses » Tue Jun 18, 2019 8:43 pm

Looks like lady luck is on my side as the Home Office has refunded the full fees (£3,018.20) from my initially refused SET(O) application.
wildfireandhorses wrote:
Fri Jun 14, 2019 8:42 am
Below is my journey following application for ilr using the super priority service.

Application Type: SET(O) based on 10 year long residency
04/02/2019; Online application submitted
18/02/2019: Biometrics appointment
19/02/2019: Contacted HO and was told to wait 5 working days to get a decision
26/02/2019: Contacted HO and was told my case has been escalated with the case worker
28/02/2019: Email received from HO stating a letter has been sent in the post
05/03/2019: Letter (backdated to 18/02/2019) of refusal received from HO alleging a break in my lawful residency 7 years ago following an appeal after visa refusal. They offered to give me a 30 months visa instead asking I pay £1000 NHS surcharge by 08/03/2019 or I'd lose out on my application fee. I suspect the backdating was done to get around refunding the priority fee.
15/03/2019: Pre Action Protocol letter sent to HO by my lawyer disputing the alleged break in lawful residency with proof of appeal process followed 7 years ago covered under section 3c of the immigration Act 1971 which accompanied my initial application. My lawyer requested the HO refund the super priority fee and respond to the letter within 2 weeks of receipt.
27/03/2019: HO responds to Pre Action Protocol letter standing by their decision to refuse ilr. They agree to refund the super priority fee. My lawyer advises me that taking the HO to court will likely result in a resolve in my favour but there is no certainty as to when this might be resolved and the costs associated with it are quite high. He advises me to reapply as a spouse of a British citizen.


Application Type: SET(M) based on 5 years spousal visa married to a British citizen
09/05/2019: Online application submitted
We are both self employed as I have a business which me and my husband work for. All self employment documentation as requested by the HO was provided.
06/06/2019: Biometrics appointment (this was the earliest available date)
07/06/2019: Contacted HO and was told to wait 5 working days to get a decision
13/06/2019: Contacted HO (10:45 am) and was told my case has been escalated with the case worker. My lawyer also contacted the HO and received an email at 11:30 am stating they needed more time to decide my case as it raises "exceptionally complex issues". My lawyer chases up asking how much time they need to decide and if they require additional documentation. Three hours later, around 2:25pm, I receive an email from the HO with my lawyer copied in saying they're pleased to let me know my ilr has been granted. They provided the postal tracking number for my biometric card and apologised for not deciding within 24 hours stating they will refund the £800 super priority fee.

Basically, yesterday was a rollercoaster.

All the best to everyone else waiting.

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Re: UKVCAS Super Priority Service

Post by manitops » Tue Jun 18, 2019 8:58 pm

wildfireandhorses wrote:
Tue Jun 18, 2019 8:40 pm

13/06/2019: Contacted HO (10:45 am) and was told my case has been escalated with the case worker. My lawyer also contacted the HO and received an email at 11:30 am stating they needed more time to decide my case as it raises "exceptionally complex issues". My lawyer chases up asking how much time they need to decide and if they require additional documentation. Three hours later, around 2:25pm, I receive an email from the HO with my lawyer copied in saying they're pleased to let me know my ilr has been granted. They provided the postal tracking number for my biometric card and apologised for not deciding within 24 hours stating they will refund the £800 super priority fee.

Basically, yesterday was a rollercoaster.

All the best to everyone else waiting.

what email did your lawyer use to contact the home office on - 13/06/2019: Contacted HO (10:45 am)

I find myself in similar situation and the number you gave is not very useful. I was asked to call back after 5 days. when I did, they told me the automated email I received after the first contact was the HO response and now I have to wait another 30days before they can escalate again

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Re: UKVCAS Super Priority Service

Post by raindays19 » Wed Jun 19, 2019 1:49 pm

Hi everyone! I am new here, so sorry in advance for the silly questions I'm about to ask but hoping someone can clarify this for me. I am really in a bit of a tight timescale with my visa application so will go for super priority hoping this will speed things up a little bit.

1. With the new system, once I pay the fee and confirm I have all documents in place, and I book an appointment for biometrics, does anyone know if there there is a time in the day that new slots are added?
2. Does it matter if I have this appointment at a core centre or in a library?
3. With the 24 hour target, is it 1 working day, or 3 working days for non-complex cases?
4. How does the HO inform applicants about outcome? Email? Letter?
5. How long should I expect the BRP to arrive?

Thank you so much!

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Re: UKVCAS Super Priority Service

Post by wildfireandhorses » Wed Jun 19, 2019 10:20 pm

I picked up my BRP today from my lawyer and checked with him. He said he rang the UKVI contact centre number and chose the "calling as a representative option" and was eventually connected to speak to someone from the ilr team.
manitops wrote:
Tue Jun 18, 2019 8:58 pm
wildfireandhorses wrote:
Tue Jun 18, 2019 8:40 pm

13/06/2019: Contacted HO (10:45 am) and was told my case has been escalated with the case worker. My lawyer also contacted the HO and received an email at 11:30 am stating they needed more time to decide my case as it raises "exceptionally complex issues". My lawyer chases up asking how much time they need to decide and if they require additional documentation. Three hours later, around 2:25pm, I receive an email from the HO with my lawyer copied in saying they're pleased to let me know my ilr has been granted. They provided the postal tracking number for my biometric card and apologised for not deciding within 24 hours stating they will refund the £800 super priority fee.

Basically, yesterday was a rollercoaster.

All the best to everyone else waiting.

what email did your lawyer use to contact the home office on - 13/06/2019: Contacted HO (10:45 am)

I find myself in similar situation and the number you gave is not very useful. I was asked to call back after 5 days. when I did, they told me the automated email I received after the first contact was the HO response and now I have to wait another 30days before they can escalate again

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Re: UKVCAS Super Priority Service

Post by jsp1983 » Thu Jun 20, 2019 9:50 am

Hi CR001

Looking at what you have seen in the past and your past experience...

If/when my SET M get refused due to 5 year qualifying period, and they do offer me FLR M 30 months.

If I then satisfy all the criteria for the FLR M 5 year route, will they offer me 30 months on 5 year route? (I am currently on FLR M 5 year route)

or

Will they offer me 30 months on the Spouse 10 year route because Set M was refused due to 5 year qualifying period? Even though I satisfy all the criteria for FLR M 5 year route

By looking at Appendix FM it says
“D-ILRP.1.3. If the applicant does not meet all the eligibility requirements for indefinite leave to remain as a partner... the applicant meets the requirements in paragraph R-LTRP.1.1.(a), (b) and (d) for limited leave to remain as a partner. Where they do, and subject to compliance with any requirement notified under paragraph GEN.1.15.(b), the applicant will be granted further limited leave to remain as a partner for a period not exceeding 30 months”

So in short my ILR SET(M) application will now be treated as a extension of my current FLR M?

I also understand that I will receive a letter stating this and that I need to pay the NHS fee?

- Is my above understanding correct?
- Do you have any idea on the time it will take Home Office to make a decision when facing a situation like this?
[/quote]
You will need to check when HO responds to you, under what rule in Appendix FM they offer you 30 months. Sometimes they offer FLR under the 10 year partner route, which means you have 4 x 2.5 year visas ahead of. So once you get a letter, which could take a couple of weeks, post the wording.

Yes you will be asked to pay the IHS of £1000.
[/quote]

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Re: UKVCAS Super Priority Service

Post by stingttt » Thu Jun 20, 2019 4:05 pm

yasodareddy wrote:
Wed May 22, 2019 3:58 pm
I’m pleased to confirm that your application for leave has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service.
I have received this mail from home office, can anyone tell me what does it mean?
I did my application LR 10 years this morning and received the same email this afternoon.
Any suggestion about is it more like approved ? or rejected?

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Re: UKVCAS Super Priority Service

Post by stingttt » Thu Jun 20, 2019 4:19 pm

Ritchie12 wrote:
Sun Jun 02, 2019 6:26 am
Ali0383 wrote:
Thu May 30, 2019 3:38 pm
Hello Members

My solicitor received this email what does that means ,

I’m pleased to confirm that your application for leave has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service.
Has anyone else received such email is it rejected or approved ? My brp is valid till next year
Ali0383, yes. Most application going through solicitors will either come back with more information or a decision. I will suggest you wait and get in touch with your solicitor for updates. HO would usually state refused if your application has been rejected
i just received the same email today could you suggest the result ?

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Re: UKVCAS Super Priority Service

Post by stingttt » Thu Jun 20, 2019 4:22 pm

luz wrote:
Mon Jun 17, 2019 10:19 am
Mo1993 wrote:
Tue Apr 02, 2019 12:06 pm
I recived the below email for IRL application...

"I’m pleased to confirm that your application for indefinite leave to remain has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service."

Is there anyone who had the same experience? Is it approved or rejected ?
If anyone already received same email? Whatwas outcome later? Thank you all
Hi Mo I just got the same email, can you please share the outcome? is this approved?
HI luz, i just got the same email today as well.
hows the result now:?
thanks

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Re: UKVCAS Super Priority Service

Post by CR001 » Thu Jun 20, 2019 4:45 pm

stingttt wrote:
Thu Jun 20, 2019 4:19 pm
Ritchie12 wrote:
Sun Jun 02, 2019 6:26 am
Ali0383 wrote:
Thu May 30, 2019 3:38 pm
Hello Members

My solicitor received this email what does that means ,

I’m pleased to confirm that your application for leave has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service.
Has anyone else received such email is it rejected or approved ? My brp is valid till next year
Ali0383, yes. Most application going through solicitors will either come back with more information or a decision. I will suggest you wait and get in touch with your solicitor for updates. HO would usually state refused if your application has been rejected
i just received the same email today could you suggest the result ?
User Ali0383 was refused for ilr.

indefinite-leave-to-remain/ilr-lr-refus ... l#p1788212

Also useful to state your full immigration history based on the fact you applied for ilr 10 years long residence.
Char (CR001 not Casa)
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Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

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Re: UKVCAS Super Priority Service

Post by AMH » Thu Jun 20, 2019 5:40 pm

I received the BRP for ILR few days back, however upon checking at https://www.gov.uk/prove-right-to-work its showing the following error
'The details entered don't match our records'

Can anyone able to advise?

I have also checked with Gov.uk technical team, and as per them-
"You will not be able to share your status digitally with your employer. You will have to show your employer your BRP in person to prove your right to work".

Any thoughts?
7A8M6H

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Re: UKVCAS Super Priority Service

Post by CR001 » Thu Jun 20, 2019 5:43 pm

AMH wrote:
Thu Jun 20, 2019 5:40 pm
I received the BRP for ILR few days back, however upon checking at https://www.gov.uk/prove-right-to-work its showing the following error
'The details entered don't match our records'

Can anyone able to advise?

I have also checked with Gov.uk technical team, and as per them-
"You will not be able to share your status digitally with your employer. You will have to show your employer your BRP in person to prove your right to work".

Any thoughts?
Not sure why you want to check the weblink when you have already physically received the brp card, which is what you need to show an employer to prove your right to work :idea:
Char (CR001 not Casa)
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Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

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Re: UKVCAS Super Priority Service

Post by jsp1983 » Thu Jun 20, 2019 5:53 pm

I am in the process of applying for ILR. Due to incorrect advise my SET M will be refused (or 30 month FLM R offered) based on the fact that I don’t qualify on the 5 year as I combined 3 year on PBS 2.5 years on FLR M for my 5 years.

Saying all that I haven’t had a decision on my SET m yet. I phoned UKVI Contact centre and they advised that I can ‘Vary my existing application’.
In do qualify for ILR on long residency and they advised that
1. Submit a new SET (LR) application
2. Right a cover letter explaining above situation with payment reference, case Id etc and ask for SET M to be vary/converted/switched to SET LR
3. Ask for refund of SET M application fee
4. UKVI advised that since I haven’t received a decision yet on incorrect SET M application a switch can be done and I can get a refund

Question?
1. Have anybody done this before?
2. Do I qualify for SET LR based on 10 year in the UK on a valid visa without breaking my continuous stay? I think I do, but pls see 10 year immigration history below

-23/06/08 to 23/06/10 - Working Holiday visa
-Less than 28 days out of country to apply for new visa
-09/07/10 to 31/05/13 - Tier 4 (General) Student
-14/04/11 to 13/04/13 - Tier 1(Post study Work)
- 02/04/13 to 21/12/13 - Tier 2 Partner visa
-05/12/13 to 21/12/16 - PBS Dependent
- 14/1216 to 21/06/19 - FLR M Spouse of British Citizen

Any help on the above will be appreciated!

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Re: UKVCAS Super Priority Service

Post by AMH » Thu Jun 20, 2019 6:11 pm

Actually I wanted to check the status update, I saw earlier many other people from this forum has successfully checked their details with their new BRP number.
Is there a different link?
CR001 wrote:
Thu Jun 20, 2019 5:43 pm
AMH wrote:
Thu Jun 20, 2019 5:40 pm
I received the BRP for ILR few days back, however upon checking at https://www.gov.uk/prove-right-to-work its showing the following error
'The details entered don't match our records'

Can anyone able to advise?

I have also checked with Gov.uk technical team, and as per them-
"You will not be able to share your status digitally with your employer. You will have to show your employer your BRP in person to prove your right to work".

Any thoughts?
Not sure why you want to check the weblink when you have already physically received the brp card, which is what you need to show an employer to prove your right to work :idea:
7A8M6H

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Re: UKVCAS Super Priority Service

Post by CR001 » Thu Jun 20, 2019 6:13 pm

AMH wrote:
Thu Jun 20, 2019 6:11 pm
Actually I wanted to check the status update, I saw earlier many other people from this forum has successfully checked their details with their new BRP number.
Is there a different link?
CR001 wrote:
Thu Jun 20, 2019 5:43 pm
AMH wrote:
Thu Jun 20, 2019 5:40 pm
I received the BRP for ILR few days back, however upon checking at https://www.gov.uk/prove-right-to-work its showing the following error
'The details entered don't match our records'

Can anyone able to advise?

I have also checked with Gov.uk technical team, and as per them-
"You will not be able to share your status digitally with your employer. You will have to show your employer your BRP in person to prove your right to work".

Any thoughts?
Not sure why you want to check the weblink when you have already physically received the brp card, which is what you need to show an employer to prove your right to work :idea:
The check the link with their OLD brp number to check status of their ILR application. As you have your BRP, there is nothing for you to check as the card is your immigration status.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

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