Hi nomie,nomie200031 wrote: ↑Tue Nov 13, 2018 5:31 pmHi Allyf,
Yeah I agree it could be true what others think. Sopra Steria will only be able to advise about the appointments and logistics therefore I have only asked them to confirm how long in advance they are allowing to book appointments. For the other application date and qualifying period query I have already emailed homeoffice again today. Lets see when they reply. If the application date is the payment date on UKBA website then unfortunately we wont be able to book an appointment until Christmas. With the new centres there is more flexibility but only if you pay more which is already quite expensive currently. I will post once I have heard from UKBA. Probably you guys can also email to Front end services team to clarify this issue. FrontEndServicesTeam at homeoffice.gov.uk
allyf wrote: ↑Tue Nov 13, 2018 5:14 pmHi nomie200031,nomie200031 wrote: ↑Tue Nov 13, 2018 4:52 pmHi Guys,
I haven't heard back anything yet from either UKBA (FrontEndServicesTeam@homeoffice.gov.uk) or to my enquiry Sopra Steria website. Basically there are two issues which we are lost at the moment. First is whether UKBA will consider payment date on their website or the actual appointment date when the biometrics will be taken via Sopra Steria. Second is how far in advance one can book an appointment with Sopra Steria. From the Sopra Steria website atleast it mentions 28 days in advance for booking an appointment. https://www.ukvcas.co.uk/help-support/o ... ppointment
I am not sure what neilajgaonkar and Avy18 think about the payment date as potential application date not the actual appointment and biometric date. As it can be seen below from official gov website,the actual premium service appointment was taken as relevant date and therefore had to fall within 28 days of completing qualifying period. Now as discussed after 29th Nov the premium centres will not exist anymore and biometrics and documents will be handled through Sopra Steria only I still think the actual appointment date is the relevant date and therefore should be within the 28 days before completing the qualifying period. It could be that instead of 45 business days Sopra Steria isn't taking appointments for more than 28 days in advance but its still not very clear. In that case one shouldn't apply until atleast 56 days before completing 10 years. The process and application format on UKBA website is still exactly the same whether its Sopra Steria appointment or Premium Service Centre. When you book an appointment at PSC you still have to complete the application for and pay the fees in advance of actual appointment date which could be 45 business days ahead of payment date. Therefore if the below was applicable on PSC appointments it should be the same for Sopra appointments. The biometrics and evidence were still taken on the appointment day and hence it was the relevant date for application. This should be the same for new service centre appointments unless they are treating them differently now as they are outsourced privately. I doubt the application submission and payment date on UKBA website is the relevant one as t doesn't make any sense and they haven't announced any changes to previous policy for PSC. Fingers crossed anyways.
https://www.gov.uk/ukvi-premium-service ... ligibility
If you’re applying for settlement, your premium service appointment must be:
at least 48 hours after your Life in the UK test
within 28 days of you completing your qualifying period
neilajgaonkar wrote: ↑Tue Nov 13, 2018 12:20 pm
I think Avy18 response answers everyone's question, if you pay the fees and submit the form online, it is considered as 'Application made'. Now the caseworker will wait for documents to arrive and biometrics to be be done before making a decision which happens only after appointment date. In this case the date of application will be date of payment completed. 45 day rule was for appointment only. You never made an application before appointment date so the problem never came up. But the new system works akin to the old postal system. So be careful. @Avy18 I suggest you include a cover letter explaining the situation to the caseworker, it will work in your favor since it is a new system. Good luck!
I have now joined another form under this :
general-uk-immigration-forum/new-appoin ... 67507.html
It should give us a better idea of how the online process is working as there are a few people who are already attending appointments this week. As you’ll see, I’ve asked the same question in here as well. I have a suspicion that the others who have advised that it is the date of submission, not the date of biometrics enrollment, might be correct. It does make sense that with the previous premium service appointments, the application wasn’t actually submitted until the date of the premium appointments. With this new online process, we are having to submit the online application BEFORE the actual appointment takes place. Not what I wanna hear either but I think this is how it may work… However, I am still confused with why Sopra is stating “can make an appointment 28 days before” their website. Anyway, let’s hope somebody answers my questions on there… djsucess appears to be one of the moderators ?
Yes I did email front end A couple weeks ago when the online system started and their response was the same:
“I can confirm the 28th day prior to expiry rule still applies, for online applications, the date of application is the date you submit your application online.”
it wasn’t easy to get this information as I had to ask a few times so I wasn’t sure whether I could rely on it completely. Which is why I am posing the question on this forum… In case someone advises otherwise… But so far it hasn’t been the case, or nobody can answer with confidence!